Frequently Asked Questions
What is your return policy?
At this time, Bomb Body Shop does not accept returns or exchanges, nor do we issue refunds. If there is an issue with your order, please email firstname.lastname@example.org.
Do you ship internationally?
Currently, we are not offering international shipping. We do ship to U.S. territories including the U.S. Virgin Islands and Puerto Rico.
What are your shipping policies?
US shipping is a flat rate of $6.50. Rates may vary in accordance with USPS changes. Bomb Body Shop is not liable for missing packages through USPS. Orders are shipped through USPS 2-day Priority, however USPS may experience delays. Bomb Body Shop is not responsible for late packages. You may request additional insurance at your expense. If mail is returned for an incorrect address, we will make one attempt to resend it with a corrected address. If it is returned again, your order will be cancelled, and you will be refunded less the additional shipping difference.
Are your products vegan?
All of our products are made with vegan, cruelty-free ingredients.
How big is the soap?
Our soap is approximately 3.75 oz.
I pre-ordered soap. How long will it take?
Soap curing can take 4-6 weeks. Be sure to look on the product page for the release date of the soap. Most orders are shipped out before the release date. If you order multiple soaps with multiple release dates, your entire order will be shipped on the last release date. Email email@example.com with any questions.
A product that I want is out of stock. When will it be back?
There are no guarantees that items will be restocked. Due to COVID-19, it has been difficult to obtain certain materials from suppliers. Please firstname.lastname@example.org to inquire directly.
Can I place a wholesale order?
Absolutely! Send us a form through our Contact Us page on the site, or email email@example.com to inquire.